How booking works

Four steps, and a person at every one

The form takes the trip and prices it; people do the rest. Every booking is read by dispatch before a car is assigned, and every ride has a chauffeur who texts you, not an app that pings you.

1. 01

   Enter your trip

   Pickup, drop-off, the terminal if an airport is involved, and when. A return ride goes in with it and is booked as a ride of its own. Party size comes with the car.

2. 02

   See your price

   Every ride prices as soon as both ends are in: our published routes from the rate table, any other address by the mile. One all-in number per car, before you choose. A ride with stops is quoted by a dispatcher, usually within the hour.

3. 03

   Get your confirmation

   A person reviews the booking, not an algorithm, and texts back to confirm the ride, the chauffeur and the fare.

4. 04

   Ride day

   Your chauffeur texts before pickup and again on arrival. Dispatch watches the trip to the drop-off, and nothing is charged until the ride is done.